Returns & Exchanges

At The Herbalist, we want you to be completely satisfied with your botanical-inspired fashion, which is why we offer a 30-day window for returns or exchanges on all unworn items. We ensure a seamless process so you can continue to shop our sustainable collections with confidence.

Return Process

• 1.
  Initiate Your Request

  Visit our online Returns Portal and enter your order number and email address to select the items you wish to return or exchange.

• 2.
  Prepare Your Package

  Carefully pack your items in their original packaging, ensuring all herbal-scented tags and labels remain attached and intact.

• 3.
  Ship It Back

  Affix the prepaid shipping label provided via email to your parcel and drop it off at any authorized courier location.

• 4.
  Receive Your Refund

  Once our team inspects the return for quality assurance, we will process your refund or ship your new exchange item within 5-7 business days.